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Merthyr

Tel: 01685 377746

Lifetime Warranty

Warranty Information for Nankang Tyre Users

All Nankang Tyres are manufactured to the highest tyre industry quality standards. Nankang tyres undergo rigorous product testing processes at all stages of development and manufacture, and for these reasons Nankang is so confident of the quality and reliability of its tyres, we guarantee them for their whole life. *

As you would expect, Nankang (through our retail partners) will replace any tyre that is found to be defective due to a manufacturing defect or technical failure. In addition to this, Nankang will also replace any tyre with irreparable damage resulting from normal road use (conditions and exclusions apply, and repairable punctures will be charged at the tyre dealer’s normal rate).

How to make a claim

To make a claim under the Nankang Lifetime Tyre Warranty, simply return the tyre to the Nankang dealer it was fitted to the vehicle by. You will need to be in possession of your original purchase receipt showing the line ‘THE ABOVE TYRES ARE COVERED BY THE NANKANG ROAD HAZARD LIFETIME TYRE WARRANTY’. After inspecting the tyre to validate your claim, the dealer will replace the tyre at a discounted price based on the amount of tread remaining on the tyre.

Discounts will be applied on the following scale:

Remaining Tread Depth Tyre Discount to be applied
80% or more A new Nankang tyre will be provided free of charge (End user is responsible for the dealer fitting and balancing charges)
60% - 80% A new Nankang tyre will be provided with a 75% discount applied (based on the dealer tyre price at the time of the claim. End user is responsible for the dealer fitting and balancing charges)
40% - 60% A new Nankang tyre will be provided with a 50% discount applied (based on the dealer tyre price at the time of the claim. End user is responsible for the dealer fitting and balancing charges)
20% - 40% A new Nankang tyre will be provided with a 25% discount applied (based on the dealer tyre price at the time of the claim. End user is responsible for the dealer fitting and balancing charges)
Less than 20% The Warranty will not apply

To calculate the % discount to be applied to the replacement tyre being supplied to the end user, the retailer will divide the remaining tread depth of the old tyre by the tread .depth of the new Nankang tyre (e.g. 6mm remaining tread divided by 8mm new tread would result in a discount percentage of 75%)